Sales Consultant

Stanton Optical • Conway, SC

17h • Onsite

About The Position

Stanton Optical Sales Consultants create an easy and memorable experience for patients and customers as they move through the eyewear sales process. They help customers choose eyewear that meets their budget and eye care needs, support sales goals, and assist with basic optical lab and order fulfillment tasks. This role is suited to self-motivated individuals interested in customer service, sales, and opportunities to grow their earnings and careers.

Stanton Optical is a full-service retail optical provider focused on offering quality eyewear and customer service at affordable prices. Team members support Now Optics’ vision of modernizing the eye care experience, mission of making eye care easy, and iCARE values: Integrity, Collaboration, Accountability, Respect, and Empowerment. The company describes a flexible, dynamic work environment that encourages innovation and employee ideas. Work hours are determined by business needs.

Requirements

• At least 1 year of proven customer-service experience while exceeding sales goals in a fast-paced retail environment.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Effective communication skills with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care.
• Schedule flexibility; work hours are determined by business needs.

Nice To Haves

• Optical experience.

Responsibilities

• Greet patients and customers, identify their needs, and explain available promotional products and services.
• Help patients and customers select eyewear that meets their budget and eye care needs.
• Troubleshoot and identify problems related to prescriptions.
• Resolve customer complaints, respond to unsatisfied patients, and provide solutions.
• Meet established sales goals while following company and local policies and procedures.
• Follow quality-control standards, including OSHA and other safety requirements.
• Maintain brand standards and perform basic housekeeping as needed.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Maintain standards in the lab area and notify management of equipment malfunctions, incomplete orders, incorrect lenses, and related issues.
• Track delivery commitments, including Now Service and Ready When Promised, to ensure compliance.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs annually with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and Family discounts on products.
• Competitive variable compensation opportunities and sales commissions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED