Sales Consultant, Kidney Solutions (San Francisco Bay Area)

Fresenius Medical Care•San Francisco, CA

4d•$95,000 - $110,000•Hybrid

About The Position

Serves as a regional sales representative and provides superior service, clinical support, and sales performance to dialysis customers within a particular sales territory. This role involves developing professional expertise, applying company policies, and achieving projected quarterly sales goals for assigned renal products. The consultant will execute on sales objectives, drive for results, and maintain strong customer relationships by identifying needs and selling the complete value of Fresenius products and services. Support will be provided to Fresenius Clinical Support Specialists during equipment evaluations, and coordination of in-services and technical support functions will be required to meet customer needs. The role also includes daily utilization of the Customer Relations Management (CRM) tool, maintaining customer contact and product sales call information, and accurate management of customer contracts using APTTUS Contract Management Software. Compliance with the Code of Business Conduct and all applicable laws and regulations is essential. Additional responsibilities may include focus on specific departments or locations, and completion of administrative duties such as expense reports and operating within budget.

Requirements

Bachelor's Degree required; in lieu of degree extensive, relevant technical, clinical, or related industry experience may be considered.
Minimum 2 - 5 years of related medical sales experience; or an advanced degree without experience; or equivalent directly related work experience.
Experience and proven success with consultative selling; approach and methodology.
Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience.
Effective communication skills, both verbal and written; demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers.
Must have basic computer skills including but, not necessarily limited to, Word, Excel, Power Point.
Must reside within assigned territory as permissible under state law.

Responsibilities

Develops professional expertise and applies company policies and procedures to achieve projected quarterly sales goals for assigned renal products within assigned territory.
Executes on sales objectives and drives for results by providing clear and accurate sales targets and forecasts on assigned products.
Achieves regular and consistent face-to-face customer call activity (minimum of 3+ calls on average per day, including an average of 1 physician call per day).
Maintains accurate and timely reports including sales calls, product market shares, demographics, and sales target reports.
Identifies threats and opportunities using sales data and customer feedback.
Attends local Network, ANNA, and regional shows important to the Regional Sales Manager's business.
Participates in national sales meetings and all required training.
Communicates and collaborates effectively with supervisor and company personnel to plan for and achieve success.
Maintains technical and clinical proficiency on all products.
Develops strong customer relationships and delivers customer-centric solutions with a focus on providing value.
Identifies customer needs and addresses them by selling the complete value of Fresenius products and services.
Provides excellent follow-up and service to internal and external customers.
Supports Fresenius Clinical Support Specialist with physical presence during equipment evaluations.
Coordinates all in-services, technical and sales support functions to meet customer needs and expectations.
Utilizes the Customer Relations Management (CRM) tool daily and maintains all current customer contact and product sales call information.
Maintains and updates key customer information.
Enters and closes customer appointments including products discussed on a daily basis.
Maintains accurate and effective use of APTTUS Contract Management Software Program.
Maintains timely and accurate management of customer contracts.
Exercises good judgment within defined procedures and practices to determine appropriate action.
Reviews and complies with the Code of Business Conduct and all applicable company compliance policies and procedures, local, state and federal laws and regulations.
Assists with various projects as assigned by direct supervisor.
Completes all administrative duties as assigned by direct supervisor such as accurate and timely expense reports and operates within operating expense (Annually) budget.
Performs other duties as assigned.
Focuses on one or more departments or locations as applicable.