Sales Consultant - Contemporary & Designer Womenswear

Holt Renfrew•Toronto, ON

8d•Onsite

About The Position

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. The Sales Consultant develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Delivering extraordinary service requires each Sales Consultant to have expertise about the product in their home department and products throughout the store. Sales Consultants aspire to sell a minimum of $1MM per year and are on full commission which makes their earnings potential unlimited. Upon reaching a volume of $1MM, Sales Consultants are equipped with additional clienteling and customer development tools.

Requirements

Proven ability to exceed sales targets
Knowledgeable of wardrobing and styling techniques
Expertise in establishing customer relationships which translate into sales; is empathetic
Skilled at the emotional aspects of a sale; connects with customers and leverages relationships
Highly collaborative; working with and through others in a team-oriented environment
Entrepreneurial, competitive, self confident, and self-motivated
Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
Minimum of three or more years experience in a commission sales environment
Prior retail sales experience in a luxury environment preferred

Responsibilities

Sell the entire store and wardrobe customers from head to toe
Develop long term customer relationships by engaging customer
Cultivate new customers and introduce to Holt Renfrew
Keep abreast of fashion and style trends and translate this information into advice for clients
Focus on the customer – who they are, what they like/dislike, determine needs and preferences, etc.
Demonstrate product and style expertise, specifically how it will help satisfy the customer’s needs
Perform floor recovery, visual merchandising, price change, and related sales support tasks
Comply with all Health & Safety policies and requirements
Ensure compliance with privacy policies, regulations, and cyber security measures.
Perform other duties, as assigned