Sales & Client Experience Coordinator - Miami / Hybrid

Nuage Designs Inc•Miami, FL

10h•$22 - $26•Hybrid

About The Position

Nuage Designs, a leader in couture linens and luxury event rentals for over two decades, is seeking exceptional individuals to join their growing team. Founded in Miami, the company has expanded to over 140 employees across Miami, New York, and Chicago. Nuage is entering an ambitious chapter focused on quality, design, and creating unforgettable moments, looking for motivated individuals inspired by craft and ready to contribute to a company at an inflection point.

Requirements

Ability to read, analyze, and interpret business documents.
Strong communication skills, both written and verbal.
Ability to calculate figures such as discounts, percentages, and proportions.
Strong organizational skills.
Versatile problem solver.
Exceptional critical thinking skills.
Superior attention to detail.
Proficiency in IntelliEvent software.
Proficiency in Microsoft Office, particularly Excel and Word.
Experience with CRM systems and order management software.
Familiarity with Stripe credit card processing system.
Ability to learn and quickly develop proficiency in new systems.
Excellent written communication skills, ability to convey detailed information succinctly & accurately via email.
Proven ability to prioritize tasks.
Self-motivated, works well independently.
Takes direction well.
Fun, positive attitude.
Calm under pressure.
Committed to the success of the team at large.
Ability to sit for extended periods, use hands and fingers to operate computer equipment, and communicate verbally and in writing.
Ability to stand, walk, and move throughout the showroom for extended periods.
Ability to fold, hang, and display rental inventory and product samples.
Ability to occasionally move or reposition chairs and other light pieces of furniture.
Comfortable alternating between seated desk work and active, on-their-feet responsibilities.

Nice To Haves

Bilingual in English and Spanish.
Bachelor’s Degree from four year college or university.
Experience in the Event or Hospitality Industry in one of the following functions: Sales, Coordination, Administration / Admin Assistant.
Experience in a retail, showroom, or merchandising environment.

Responsibilities

Manage new account intake and process orders.
Handle client inquiries across phone, email, and web.
Maintain accurate client data in Intellievent.
Oversee the input of non-revenue generating orders (samples, swatches, photoshoots, hospitality/donations).
Cross-check inventory availability for future event dates.
Coordinate with Production by submitting Inventory Addition Requests (IARs).
Notify Account Executives upon order completion with relevant availability information.
Run daily Balance Reports and process Balances Due, sending receipts and proof of payment to clients.
Run weekly Tentative Order Aging Reports and follow up on dormant orders.
Collaborate with Product Development & Marketing teams to manage showroom merchandising and implement updates.
Maintain overall showroom appearance, organization, and cleanliness.
Coordinate showroom readiness for client appointments, including restocking supplies.
Host showroom appointments for retail clients, ensuring a professional presentation of rental inventory.
Attend occasional networking events, client meetings, and industry-related educational opportunities.