Sales Clerk Donation Processor - Moraine

Goodwill Easterseals Miami Valley•Moraine, OH

About The Position

The Sales Clerk Donation Processor performs retail sales functions and accepts, selects, inspects, prices, and prepares donated merchandise and textiles for resale in Goodwill Easterseals Miami Valley retail stores. The role provides customer service, operates the cash register, supports store stocking and displays, and handles donation processing according to the Retail Procedures Manual and agency standards. The position also includes maintaining a safe and clean workplace, completing assigned records and reports, and following agency policies and safety requirements. The role requires a flexible schedule and regular lifting, with reasonable accommodations available for qualified individuals with disabilities.

Requirements

Must be able to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
Must be able to pass a criminal background check and random drug screens.
Must be able to maintain a flexible schedule based on store needs.
Must regularly be able to lift and/or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Must be able to stand, walk, handle or feel objects, tools, or controls, reach with hands and arms, and talk or hear regularly.
Must occasionally be able to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Must have the vision abilities needed for the role, including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
Must be willing and able to work as a team member and independently.
Must be able to perform housekeeping, shipping and receiving, donation handling, sorting, packing, and donation recordkeeping duties.

Nice To Haves

High school diploma or GED preferred, but not required.
Retail sales experience involving cashiering, customer service, and shipping/receiving preferred, but not required.
Box truck experience preferred, but not required.

Responsibilities

Provide friendly, professional customer service, including greeting customers, selling merchandise, and answering telephone inquiries.
Maintain a cheerful and pleasant disposition and meet agency customer-service standards.
Load and sort materials on trailers according to instructions.
Maintain premises in compliance with agency safety and housekeeping practices.
Operate the cash register accurately and efficiently, including handling change, receipts, checks, charges, and discounts.
Inspect donated textiles, furniture, appliances, household items, books, toys, decorations, and sporting goods to determine whether they are suitable for sale.
Receive and handle donated goods from donors.
Sort and hang garments, place them on appropriate racks, and keep the pulling system up to date.
Stock shelves and maintain displays.
Meet Goodwill quality-control standards for textiles, miscellaneous goods, and furniture.
Test electrical appliances to determine whether they operate safely.
Complete assigned reports accurately, including donation counts, readings, daily business statements, deposits, and cash-drawer records.
Price merchandise according to prescribed criteria.
Prepare textiles and other goods for resale.
Disinfect upholstered materials using Steri-Fab.
Follow the Goodwill dress code and maintain a professional image and attitude.
Perform housekeeping duties, including vacuuming and cleaning restrooms, sometimes outdoors in the elements.
Perform shipping and receiving duties, including safely and efficiently loading and unloading trailers, potentially using powered equipment.
Accept, load, sort, and pack clothing, furniture, appliances, and other household donations.
Maintain donation records and reports.
Work as a team member and independently, and contribute suggestions and decisions that support store improvement and growth.
Work a flexible schedule to meet the needs of the store.
Comply with agency policies, procedures, safety standards, and applicable regulatory standards, including CARF and Department of Labor standards.
Perform additional duties as assigned by a Manager, Assistant, or Supervisor.