Sales Channel Program Manager

SimpliSafe • Boston, MA

20h • $116,300 - $170,500 • Hybrid

About The Position

We are seeking a highly motivated and experienced Program Manager to join our Sales Leadership team. Reporting directly to the VP of Sales, you will be the driving force behind the execution of strategic, cross-functional initiatives across our Retail, Partnerships, and Field Sales channels. In this highly visible role, you will act as the connective tissue between Sales, Marketing, Supply Chain, Product, and Finance. You will be responsible for ensuring that our most critical Go-To-Market and sales expansion programs are delivered on-time, on-budget, and with a high degree of operational excellence. If you are a structured thinker, a masterful cross-functional collaborator, and someone who thrives in a fast-paced environment where your work directly impacts revenue growth, we want to hear from you.

Requirements

• 5-7+ years of experience in program management, project management, sales operations, or management consulting, preferably within consumer electronics, retail, or a fast-growing tech company.
• Demonstrated understanding of Go-To-Market strategies, specifically within Retail, B2B Partnerships, or Field Sales environments.
• Deep expertise in project management methodologies and tools (e.g., Asana, Jira, Smartsheet).
• Experience managing complex budgets, building business cases, and tracking financial performance for large-scale programs.
• Exceptional written and verbal communication skills, with the ability to influence without direct authority and distill complex concepts for executive audiences.
• Ability to thrive in an ambiguous, fast-paced environment, seamlessly pivoting between high-level strategy and granular, tactical execution.

Nice To Haves

• PMP, PgMP, or Agile certifications are a strong plus.

Responsibilities

• Lead end-to-end program management for major strategic initiatives within Retail, Partnerships, and Field Sales, from initial scoping and business casing through execution and post-launch review.
• Partner closely with internal stakeholders (Marketing, Product, Supply Chain, Finance, and Customer Experience) to align goals, define deliverables, and ensure seamless execution of complex, multi-channel initiatives.
• Build, refine, and maintain scalable project management frameworks. Identify process gaps within the sales organization and implement operational improvements to drive efficiency and performance.
• Oversee program budgets, track expenditures, and ensure resources are allocated effectively to maximize ROI and keep projects within financial constraints.
• Proactively identify potential risks, dependencies, and roadblocks. Develop contingency plans and step in to clear hurdles before they impact delivery timelines.
• Establish clear KPIs for strategic initiatives. Provide regular, data-driven updates to executive leadership on program health, budget status, and impact on sales targets.

Benefits

• Comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.
• Annual bonus program
• Equity
• Full range of medical, retirement, and lifestyle benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed