Sales & Catering Manager HGI Brookfield and the Brookfield Conference
About The Position
The Sales & Catering Manager HGI Brookfield and the Brookfield Conference creates and maintains lasting relationships with our customers in the desire to provide them with an excellent guest service experience while utilizing the property’s meeting and event space. This role involves handling inbound inquiries and bookings for small groups (up to 15 rooms on peak) and short-term events, conducting regular prospecting and maintenance sales calls, and representing the property at networking events. The manager will stay current on market trends and customer preferences to support strategic sales efforts. Additionally, the role acts as the primary contact from inquiry through post-event follow-up, ensuring smooth execution and client satisfaction, providing accurate site tours, preparing detailed Banquet Event Orders (BEOs), and communicating setup needs and final counts in weekly BEO meetings.
Requirements
- Related college degree or related work experience
- Strong customer service skills
- Strong oral communication and interpersonal skills
- Strong attention to detail and organized
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Desire to contribute to a supportive and effective team
Responsibilities
- Handle inbound inquiries and bookings for small groups (up to 15 rooms on peak) and short-term events
- Conduct regular prospecting and maintenance sales calls to build new business and foster repeat client relationships
- Represent the property at networking events to generate awareness and leads
- Stay current on market trends, customer preferences, and competitive offerings to support strategic sales efforts
- Act as the primary contact from inquiry through post-event follow-up, ensuring smooth execution and client satisfaction
- Provide accurate site tours and prepare detailed Banquet Event Orders (BEOs)
- Communicating all setup needs and final counts in weekly BEO meetings
Benefits
- Personalized career pathing and skill development
- Leadership and mentorship programs
- Educational and certification reimbursement
- Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
- Catch of the Day – earn bonuses for going above and beyond to support team and guests
- Everyone Sells – earn cash for bringing in business to our properties
- Paid Volunteer hours – Earn money for community service
- Medical, dental, and vision plans
- Paid sick time and Paid Time Off
- Virtual telehealth access and employee assistance resources
- Monthly health and fitness reimbursement programs
- Same-day pay options
- Referral bonus – earn cash for bringing great team members
- 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
- Health Savings Account
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
