Sales & Catering Coordinator

Crestview Management, LLC • Greensboro, NC

1d

About The Position

Columbia Sussex Management is currently seeking a dynamic Sales & Catering Coordinator to complement our existing Sales & Catering team at the Greensboro Marriott Downtown. With a full property redesign completed in 2020, our hotel offers 285 hotel rooms, over 24,000 square feet of flexible meeting space, full-service restaurant, Marriott M-Club, and full fitness facility in the heart of Downtown Greensboro.

Our new team member will have the drive for details, creating that guest experience, along with providing administrative & clerical support to our Executive Offices and those that work within; including but not limited to Sales, Catering, Accounting, and the General Manager. Candidates will be utilizing systems of Marriott CI-TY, Cvent, and Microsoft Office.

Requirements

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong organizational and planning skills
• Must be available to work days.

Nice To Haves

• At least 1 year of hotel administrative experience or any combination of similar education and experience.
• Marriott Hotel Systems experience a plus.

Responsibilities

• Provide administrative support to the Executive Offices and team.
• Establish and maintain accurate filing systems, opening/sorting mail.
• Answer phone calls gathering and uncovering client needs and relaying messages to the appropriate Executive Management personnel.
• Schedule meetings, as requested.
• Compose/send letters, memos, thank you cards, RFP’s, daily/weekly/monthly sales reports, and other documents, as needed/requested.
• Create and maintain group parking and meal vouchers.
• Prepare and distribute group resumes, BEO’s, verify/edit documents as needed/requested.
• Communicate daily events and other customer communication to ensure proper guest service.
• Coordinate events, as needed/requested.
• Operate standard office equipment.
• Develop and maintain positive working relationships and maintain confidentiality of proprietary information.
• Utilize available resources to provide excellent customer satisfaction.
• Requires knowledge and adherence to hotel policies and procedures including those of the Sales, Catering, and Accounting departments.
• Must be able to work well and communicate with Food & Beverage/Banquet Managers, Supervisors, and Banquets team to ensure the customer is satisfied with their needs.
• Superb time management skills with the ability to prioritize a multitude of projects while staying organized.
• Must be effective at listening to, understanding, and clarifying concerns raised by guests/customers or anyone from the executive offices.
• Must be able to multi-task and prioritize department needs and deadlines.
• Create groups given to them by the sales/catering teams in the Marriott systems.
• Post Bonvoy Loyalty points.
• Prepare amenity requests.
• Perform other duties as requested by the executive management team.

Benefits

• We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees