Sales Cashier

My MelroseSan Antonio, TX
Onsite

About The Position

A Sales/Cashier is primarily responsible for helping customers with payment and packaging as they complete their purchases. They are often the first store staff that customers encounter, making it vitally important for cashiers to be knowledgeable about the store’s merchandise and cheerful when encountering customer questions. This role aims to improve the customer's visit by making the store a warm and welcoming place for them to shop, which Melrose refers to as the great in-store customer experience.

Requirements

  • Basic PC knowledge
  • Familiarity with electronic equipment such as scanners, cash register
  • Customer satisfaction-oriented
  • Basic math knowledge
  • Dependability in both attendance and cashier drawer management
  • A positive attitude that helps improve the customer experience
  • Ability to work with a schedule that may be different from week to week

Responsibilities

  • Greet customers when entering or leaving the store.
  • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.
  • Maintain orderly appearance of cash wrap.
  • Receive payment by cash, credit cards, vouchers, or automatic debits.
  • Communicate the MStyle Loyalty Program to customers and ask them to sign up.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assist in floor moves, merchandising, display maintenance, and general housekeeping when requested by management.
  • Assist in processing and replenishing merchandise.
  • Participate in preparation for cycle counts.
  • Assist customers in the fitting rooms as needed.
  • Answer customer questions and get a manager if answer doesn’t solve the issue.
  • Clean shelves, counters, tables, racks, fixtures, employee restroom, stockroom, break room, sweep or mop when assigned.
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