SALES BDC REPRESENTATIVE

CLONINGER AUTOMOTIVESalisbury, NC
Onsite

About The Position

Cloninger Ford & Toyota is seeking an energetic, customer-focused Sales BDC Representative to join their fast-paced, fun, and supportive team in Salisbury, NC. This role is the first point of contact for guests, aiming to create an exceptional experience from the initial interaction. The position is ideal for someone looking to grow their career in the automotive industry within a 'People First', 'Guest Focused', and 'Culture Driven' environment.

Requirements

  • Sales or customer service experience preferred
  • Strong communication and phone skills
  • Positive attitude with a people-first mindset
  • Ability to multitask in a fast-paced environment
  • Basic computer and CRM proficiency
  • Team player with strong work ethic and reliability

Responsibilities

  • Handle inbound and outbound calls, texts, and internet leads
  • Schedule appointments for the sales team
  • Follow up with customers to ensure a guest-first experience
  • Maintain accurate records in CRM systems
  • Work closely with the sales team to drive showroom traffic
  • Meet and exceed daily, weekly, and monthly goals

Benefits

  • Full benefits package (medical, dental, vision)
  • 401(k) with employer match
  • Monthly employee recognition luncheons
  • Bonus opportunities & performance incentives
  • Growth and advancement opportunities within the organization
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