Sales BDC Associate
Raceway Nissan•Freehold, NJ
•$50,000 - $65,000•Onsite
About The Position
Raceway Nissan and Raceway Jeep of Freehold are looking for motivated, dependable, and results-driven Sales BDC Representatives to join our growing team. This is not a receptionist position. This is a performance-based role focused on responding to customers, making outbound calls, setting appointments, confirming appointments, and creating showroom traffic for both dealerships. The right candidate is confident on the phone, organized, competitive, comfortable working inside a CRM, and capable of handling a high volume of customer communication every day.
Requirements
- Previous automotive BDC, call center, customer service, or sales experience preferred
- Strong phone, written, and verbal communication skills
- Comfortable making a high volume of outbound calls
- Ability to manage multiple customers and follow-up tasks
- Reliable, punctual, organized, and goal-oriented
- Comfortable being coached and held accountable to performance standards
- High school diploma or equivalent required
Nice To Haves
- Automotive BDC experience is a strong plus
- Experience with VinSolutions, Podium, Matador, or similar dealership technology is a plus
- Bilingual candidates are encouraged to apply
Responsibilities
- Respond quickly and professionally to internet leads, phone inquiries, online chats, and customer messages
- Make consistent outbound calls, texts, and emails to new and existing customers
- Set, confirm, and follow up on sales appointments
- Re-engage unsold customers, missed appointments, previous leads, and inactive prospects
- Perform customer retention and data-mining outreach
- Maintain accurate notes, tasks, appointments, and customer information in the CRM
- Work closely with sales managers and salespeople to improve appointment show and sold rates
- Communicate current inventory, promotions, incentives, and dealership offers accurately
- Meet established daily and monthly performance standards
Benefits
- Base salary plus monthly performance commissions
- Expected annual earnings of $50,000–$65,000 based on performance
- Health insurance and eligible employee benefits
- Retirement plan options
- Paid training and ongoing coaching
- Employee discounts on vehicles, service, and parts
- Opportunity for advancement within the Raceway organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
