Sales Audit Specialist

Martin MariettaOverland Park, KS

About The Position

The Sales Audit Specialist will be responsible for a variety of tasks related to sales auditing, customer inquiries, financial record keeping, and cross-departmental support. This role involves responding to customer queries, managing daily sales exceptions, processing corrections, and ensuring compliance with company policies and tax regulations. The specialist will also support the credit department, sales teams, plant locations, and finance department, with district-specific responsibilities if no Office Manager is present.

Requirements

  • High school diploma, GED, or equivalent experience
  • 1+ year related experience
  • Data Entry
  • Time Management
  • Problem solving
  • Detail orientated
  • Communication Skills
  • Confidentiality

Responsibilities

  • Respond to customer inquiries regarding account details, invoices, tickets, statements, and billing issues.
  • Run and clear daily sales exceptions; release tickets for billing.
  • Generate and review various daily reports.
  • Process invoice corrections and offline credits (MRAs).
  • Manage donation accounts: secure approvals, enter parent orders, submit MRAs, and perform month-end cleanup.
  • Conduct weekly cash detail reviews and resolve discrepancies with locations.
  • Investigate and resolve cash/credit account variances.
  • Submit account clearings via ServiceNow.
  • Maintain and monitor tax-exempt records and ensure proper exemption handling by area.
  • Facilitate credit adjustments by gathering information, securing sales approval, processing adjustments, and communicating corrections to customers.
  • Coordinate with the credit department and sales to resolve discrepancies and process approved adjustments.
  • Process ticket changes submitted by sales or plant locations.
  • Collaborate with sales to resolve exceptions.
  • Support plants with haul reports and rate inquiries.
  • Assist Office Managers with stockpile variance resolution during month-end.
  • Submit product requests as needed.
  • Monitor exempt orders and ensure valid certificates are on file.
  • Provide guidance on handling returned loads, out-of-spec materials, and other operational issues.
  • Assist with internal self-audits and external audits.
  • Support month-end close activities.
  • Maintain records in compliance with Record Retention and MM policies.
  • Order and manage office supplies (if no Office Manager is present).
  • Coordinate office lunches as needed (if no Office Manager is present).
  • Reconcile PCard transactions monthly (if no Office Manager is present).
  • Handle district-specific billing items (e.g., rail, barge, ship, transfers) (if no Office Manager is present).
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