Freight Audit Specialist

Ruan Transportation Management Systems•Des Moines, IA

2d•Onsite

About The Position

This role involves working directly with carriers to resolve invoice inaccuracies and provide aging reports. The specialist will prepare weekly bills for Managed Transportation customers and monthly accruals, utilizing advanced Excel skills for data analysis and comparison.

Requirements

Associate, Vocational, or Technical Degree or equivalent work experience in Business/Management/Accounting.
3-5 years clerical experience in Billing, Accounts Receivable, Payable, or Bookkeeping.
Commitment to Ruan's value statement by acting with integrity.
Ability to meet behavioral expectations and perform in alignment with guiding principles: safety, people, customer, performance, and continuous improvement.
Strong math skills with the ability to compute rates, ratios, and percentages.
Basic computer skills and knowledge of Microsoft Office products, with proficiency in MS Excel.
Good analytical skills and strong attention to detail and accuracy.
Demonstrated ability to carry out detailed written and oral instructions.
Articulate and courteous phone voice.
Ability to set priorities and accomplish duties with little supervision and direction in a timely manner.

Responsibilities

Maintain regular and ongoing communications with carriers to ensure timely receipt of freight bills and supporting documentation, and to reconcile and resolve past due amounts.
Serve as the primary point of contact for all freight rating issues and carrier disputes.
Manage invoicing exceptions discovered after automated system audit and manual review, resolving them in a timely manner to keep invoice aging under 60 days from delivery.
Monitor carrier exception resolution using various reports and tools.
Prepare error-free customer bills weekly, complying with agreed-upon billing requirements.
Respond to ad hoc customer requests for billing information and supporting documents.
Ensure billing amounts remain consistent weekly.
Interpret carrier tariffs to communicate effectively with carriers for invoice resolution and recommend potential pricing improvements to management or the pricing team by recognizing variance trends.
Work closely with the EDI Support team to identify potential EDI failures and pursue opportunities to convert carriers to electronic invoicing.
Communicate frequently with the Operations team for accessorial or rates approvals and shipment completions.
Communicate professionally with customers and carriers via email and phone.
Create and maintain a weekly and monthly schedule to work independently, incorporating all areas needing attention.
Work with the supervisor if schedule adjustments are needed.
Perform other job-related duties and special projects as required.