Sales Associate - AutoNation Chevrolet North Richland Hills

AutoNation • North Richland Hills, TX

8d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, providing information, and guiding customers from initial phone or internet contact to an in-store experience.

The Sales Associate helps customers select vehicles, discusses terms and payment options suited to their lifestyles, budgets, and expectations, and closes sales. Associates provide an exceptional experience before and after purchase, follow up to ensure customer satisfaction, build loyalty, and help transition customers to the Service department for ongoing ownership support. AutoNation offers a supportive team, nationwide inventory, and potential career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• Desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely fashion.
• Answer customer questions and provide vehicle information online, over the phone, and in person.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and negotiate terms and payment options that meet their needs, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and drive loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401k matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide, with offers from providers and retailers.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED