Sales Associate at AutoNation Dodge Ram Colorado Springs
About The Position
The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through a vehicle purchase in a no-haggle sales environment. The role responds to leads promptly, answers questions, provides information, and helps customers move from phone or internet contact to an in-store experience. Associates use communication and listening skills to help customers select a vehicle, discuss terms and payment options suited to their needs and budget, and close sales. They provide customer support before and after purchase, follow up to confirm satisfaction, and help transition customers to the Service department. This is an on-site, commission-based position. The posting states that average monthly take-home pay is $3,000–$8,000+. The position will remain open until filled.
Requirements
- High school diploma or equivalent.
- Proven ability to provide an exceptional customer experience.
- Drive to set and achieve targeted goals.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Willingness to follow up with customers.
- Experience and desire to work with technology.
- Valid in-state driver’s license and an acceptable, safe driving record.
Nice To Haves
- Prior sales experience, preferably retail.
- Strong communication and interpersonal skills.
- A desire to help people and exceed expectations.
Responsibilities
- Respond to customer leads in a timely fashion across online, phone, and in-person channels.
- Answer customer questions and provide vehicle and purchase information.
- Guide customers from phone and internet contact to an in-store experience.
- Help customers select a vehicle and discuss terms and payment options that fit their needs, budgets, and expectations.
- Close vehicle sales in a no-haggle sales environment.
- Provide an exceptional customer experience before and after purchase.
- Follow up with customers to ensure satisfaction and drive loyalty.
- Help transition customers to the Service department to support their ownership experience.
- Set and achieve targeted goals.
Benefits
- Competitive compensation.
- 401(k) matching.
- Health insurance plans.
- Dental insurance plans.
- Vision insurance plans.
- Maternity benefits.
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Deals and discounts through YouDecide, a website offering deals from providers and retailers.
- Career paths into finance, management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
