Sales Associate

Pacsun Careers • Louisville, KY

1d

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing every customer with an exceptional experience. The role also executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. Associates support customer service, sales, visual standards, store organization, safety, loss prevention, digital sales, and operational goals. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

• Passion for products, brands, fashion, and trends.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time-management skills.
• Proficiency in math and strong computer skills.
• Ability to work 20–40 hours per week and have schedule flexibility, including weekends, nights, and peak holiday periods.
• Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• Frequently sit or stand for long periods and climb ladders as needed.
• Ability to maneuver around sales-floor, stockroom, and office areas.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• High school diploma or equivalent preferred.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Deliver an engaging, positive, and authentic customer experience to all customers.
• Focus on full-price selling while maintaining awareness of product value and promotions.
• Handle customer situations in compliance with policies and procedures, seek solutions, and involve leadership in escalated issues.
• Complete assigned tasks in a timely and efficient manner.
• Execute visual directives and maintain company visual standards as directed by management.
• Maintain organization and cleanliness to support a safe working and shopping environment.
• Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
• Share customer feedback with the leadership team to improve the customer experience.
• Participate in company and store contests and events, and stay current on financial goals and priorities.
• Support the leadership team in achieving sales and operational goals.
• Support and execute digital sales strategies, including ship from store and BOPIS.
• Represent the PacSun brand and contribute to a positive working environment by demonstrating the company's core values.
• Follow Employee Appearance Guidelines and maintain the company's fashion image.
• Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.

Benefits

• $1,000 referral incentive program.
• Associate merchandise discount of 30–50% online and in stores.
• Immediate 100% vested 401(k) contributions and employer match.
• Calm Premium access for all employees.
• Employee perks throughout the year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED