PT Sales Associate

LOVESAC COMPANY•Thousand Oaks, CA

6d•$19 - $21•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate for its retail store at The Oaks in Thousand Oaks, California. The Sales Associate connects with customers, helps them select and design furniture suited to their lifestyles and spaces, and delivers a customer-first experience. The role involves actively selling Lovesac products, maintaining and following up on customer quotes, building lasting client relationships, demonstrating product knowledge, and working toward sales goals and key performance indicators. The Associate also contributes to an inclusive team culture and supports daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The role requires working during busy selling periods, including nights, weekends, and holidays, and may involve travel to local stores, vendors, or occasional meetings. It is a physically active position that includes standing and walking for extended periods, moving and assembling furniture, and performing a range of other physical movements.

Requirements

Must be at least 18 years old.
At least 1 year of experience in a retail or customer service role.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture weighing up to 75 pounds, between positions and to assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell products, follow the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive sales conversion.
Build customer loyalty, repeat business, brand advocacy, and lasting client relationships by identifying customer needs and providing exceptional service.
Demonstrate product knowledge, provide engaging brand tours and product education, and confidently close sales.
Work toward and exceed sales goals and key performance indicators through disciplined execution and sound decision-making.
Contribute to an inclusive, respectful environment for customers and teammates and represent Lovesac’s values.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and deliver efficient, customer-focused execution.
Follow brand standards, safety practices, and company policies, and contribute to a positive team environment.
Take on additional priorities and special projects as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays