Sales Associate

Workwear Outfitters•Burlington, ON

1d•Onsite

About The Position

Work Authority, a proud Canadian Company since 1938, is a leader in safety footwear and work apparel with a retail chain of stores and mobile trucks across Canada. They are a committed team of expert specialists who believe an educated, better-equipped customer makes for a highly effective national workforce. The company is looking for individuals who are serious about safety to join their team of safety experts. The purpose of Work Authority is to "champion and empower workers who make our world work better." A Sales Associate position is open at the Burlington location. As a Sales Associate, the primary role is to provide an exceptional customer experience by promoting products and delivering fast, friendly, and knowledgeable service. The successful candidate must be available to work evenings, weekends, and weekdays.

Requirements

A minimum of 1 year of retail experience is preferred.
Strong decision-making and problem-solving skills.
Exceptional communication abilities with a strong commitment to customer service.
Highly motivated, enthusiastic, and eager to tackle new challenges.
Possess a mature attitude and a strong work ethic.
Exceptional team player with the ability to collaborate effectively with individuals at all levels.
Reliable, mature attitude, and a strong work ethic are essential.
Excellent team player and able to work with people on all levels.
Ability to lift up to 50lbs, climb ladders safely to access elevated areas as needed, and the flexibility to stand for prolonged durations, bend and move with ease to complete job tasks.
Candidates should be flexible to work various shifts, including evenings, weekends, and weekdays.

Responsibilities

Warmly welcome and create a friendly atmosphere for all customers.
Assess customer needs and provide knowledgeable recommendations on the range of products available.
Showcase the features and benefits of products that complement the sale.
Deliver legendary service by resolving customer inquiries according to Work Authority’s Values.
Collaborate with the store team to enhance overall store sales by consistently providing outstanding customer experiences.
Skillfully close sales to build lasting customer relationships.
Continuously expand knowledge of products, services, promotions, events, and store layout.
Assist in store merchandising, handle returns, and ensure the store maintains a safe, clean, and well-organized environment.
Adhere to all relevant store operational policies and practices, including customer service, loss prevention, and problem resolution.
Additional duties, tasks, and qualifications may be necessary and/or assigned as needed.