Seasonal Sales Associate - TEMPLATE

PACSUN•Wellington, FL

About The Position

The Sales Associate generates sales by showing passion for products, brands, fashion, and trends while serving customers. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently providing an exceptional customer experience. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while remaining aware of product value and promotions; handles customer situations in accordance with company policies; completes assigned tasks; and maintains visual, organizational, cleanliness, safety, and loss-prevention standards. The role supports store sales and operational goals, participates in contests and events, and executes digital sales strategies such as ship-from-store and BOPIS. Associates are expected to reflect the PacSun brand, contribute to a positive work environment, follow appearance guidelines, learn about products and trends, and work to improve individual performance. This is a part-time position requiring availability for a range of 20–40 hours per week. Schedule flexibility is required, including weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds; sitting or standing for long periods; climbing ladders as needed; and moving around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, and reach, twist, or squat.
Ability to maneuver around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to policy and procedures, attempt to resolve issues, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies.
Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Adhere to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.