Seasonal Sales Associate - TEMPLATE

PACSUN•Caguas, PR

18h•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while serving customers. The role also executes initiatives and tasks assigned by the leadership team and contributes as a positive member of the store team by consistently providing an exceptional customer experience. The associate delivers authentic customer service, supports sales and operational goals, maintains store presentation and cleanliness, follows company and loss-prevention policies, and helps execute digital sales strategies. The role requires flexibility to work 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for extended periods and climb ladders as needed.
Ability to talk and hear; sit, stand, walk, use hands to handle or feel objects, and reach, twist, or squat.
Ability to maneuver around sales-floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policies and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company’s fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.