Sales Associate

Knitwell Group•Gettysburg, PA

1d•Onsite

About The Position

Talbots is hiring a part-time Sales Associate to provide an exceptional customer experience, promote products, and build relationships with customers and the brand. The role supports store business and the management team, serves multiple customers, and uses fashion and product knowledge to create outfits and recommend items. Associates contribute to sales and service goals, participate in learning and coaching, and complete operational projects as assigned. The position is based at Store 04090 in Gettysburg, Pennsylvania, and requires availability for 15 to 20 hours per week, including evenings, weekends, and holidays as needed.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Drive to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals, and ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency to navigate a computer, iPad, and handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Comfort with climbing ladders, moving around regularly, and standing for extended periods.
Ability to bend, reach, and stretch for products and to lift, carry, and move at least 40 lbs.
Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Take an active role in assisting the management team to build store business.
Support service enhancers to build strong relationships, including active use of Concierge.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, including filling orders, replenishment, and recovery.