Sales Associate

Skin LaundrySan Francisco, CA
Onsite

About The Position

The Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success. This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives. We are committed to your growth and believe that success comes from working alongside a People Leader who is there to support and uplift. We foster a speak-up culture where your voice is vital to the health of the organization, providing a safe space to share feedback and needs. We are a group of humble, kind, and self-aware individuals with no room for discrimination or intolerance.

Requirements

  • Beginner knowledge of retail operations, POS systems, and cash handling.
  • Passion for skincare and client education.
  • Communication and problem-solving abilities.
  • Reliable, proactive, and accountable in daily execution.
  • Basic POS knowledge and comfort in fast-paced environments.
  • You must be at least 18 years of age to apply.

Nice To Haves

  • Minimum 1 year retail or hospitality experience preferred.
  • Travel may occasionally involve providing support to neighboring stores during peak times or special events.

Responsibilities

  • Welcome and educate clients on services, memberships, and products.
  • Support consultative selling and booking to drive conversion.
  • Ensure client check-in/out accuracy and satisfaction follow-through.
  • Maintain cleanliness, restock products, and support daily setup/close.
  • Assist with cash wrap procedures under supervision.
  • Follow all operational and compliance policies precisely.
  • Collaborate with peers and leaders to meet clinic goals.
  • Participate actively in team meetings and training sessions.
  • Seek feedback and demonstrate continuous learning.
  • Assist in promotional events or in-clinic activations.
  • Support inventory counts and merchandising resets as needed.
  • Provide occasional coverage for peer shifts to ensure continuous operations.

Benefits

  • Skin Laundry Employee Treatment & Product Discount Program.
  • Extensive Holiday Policy.
  • Initiatives that support mental health.
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