Sales Associate

FGG Spas•Antioch, TN

About The Position

Hand & Stone is seeking a Sales Associate to help make each visit memorable and exceptional for guests and members. The role focuses on building genuine connections with clients, coworkers, and the community while delivering excellent customer service and supporting the spa’s sales goals. The Sales Associate helps clients understand the service menu and the benefits of services and enhancements, and contributes to a welcoming, clean spa environment. This position offers a base hourly rate based on experience and skill, plus uncapped commission on membership sales. The stated compensation range is $12.00–$15.00 per hour; top performers typically earn an additional $2–$4 per hour in commission. The role has a varied schedule that may include daytime, evening, weekend, and holiday hours; flexible availability is preferred. Sales coaching, training, and opportunities to grow into spa leadership are offered.

Requirements

Demonstrated history of providing exceptional customer service in prior roles.
Excellent communication skills.
Responsible, driven, and positive attitude with a winning personality.
Flexible availability is preferred.

Responsibilities

Meet membership sales goals.
Consistently achieve performance-based goals set by spa leadership and the company, including membership conversion, booking efficiency, call conversion, and gift card sales.
Maintain detailed knowledge of the service menu and educate clients about the benefits of services and enhancements.
Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and handling membership sales and management.
Promote sales, promotions, and events.
Uphold spa cleanliness standards.
Perform other duties as assigned.