Sales Associate

Rack Room Shoes • Durham, NC

5d • Onsite

About The Position

Rack Room Shoes is seeking a part-time Sales Associate to join their team. The role involves adhering to company service standards, meeting sales and work goals, and contributing to the overall presentation of the store and its merchandise. The Sales Associate will also be responsible for controlling cash, maintaining accuracy in sales transactions, and processing all sales through the POS terminal according to company policy. This position requires creating an excellent shopping experience for customers, promoting company rewards programs and business initiatives, and maintaining awareness of current sales promotions. The associate will also be involved in merchandise presentation, ensuring stock is well-arranged, maintaining store cleanliness and organization, developing product knowledge, and being aware of loss prevention concerns. Participation in physical inventories, shipping and receiving, and merchandise placement are also part of the duties. The role involves working closely with customers, sales associates, store management, and district/regional managers.

Requirements

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Adhere to and practice the company’s service standards with each customer.
• Meet both sales and work goals as directed by members of store management.
• Meet the Policies and Procedures set by the Company.
• Lead other team members in your store by being an example in the accuracy and completeness of your work.
• Work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light.
• Control cash and maintain accuracy of sales transactions.
• Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure.
• Maintain strict control of all monies and sales documentation.
• Create an excellent shopping experience for our customers through awareness and company service standards.
• Sales and assistance.
• Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation.
• Ensure stock is well arranged and merchandised properly.
• Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure.
• All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Benefits

• Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice.
• The company offers a wide selection of nationally recognized brands known for their quality.
• Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business.
• Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed