Sales Associate - JLR

Bob Moore Auto Group • Oklahoma City, OK

2d • Onsite

About The Position

The Sales Associate position is responsible for following the dealership's sales process, interacting with customers, obtaining factory qualifications and product knowledge, making customer contacts, taking test drives, presenting offers, processing paperwork, delivering vehicles, and developing long-term client relationships. The role also involves using personal devices for network security, enforcing safety precautions, and performing other duties as assigned by management.

Requirements

• Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
• Previous automotive sales or customer service experience
• High School Diploma or GED preferred and/or equivalent work experience
• Excellent interpersonal, time management and organizational skills
• Ability to identify and achieve targeted goals
• Excellent written and verbal communication skills and the ability to understand verbal and written instructions
• Ability to work well with a range of individuals
• Ability to prioritize various tasks
• Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
• Ability to work independently and/or as part of a team
• Ability to effectively respond to inbound and outbound phone calls
• Excellent attention to detail, professional demeanor, and a positive ‘can do’ attitude
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle

Responsibilities

• Follow the process outlined by the management of the dealership regarding the sales process and the interaction with customers
• Make regular customer contacts by the means outlined by management such as floor time, phone ups, mail, and personal visits
• Obtain the training necessary for factory qualifications and the product knowledge for each model sold
• Perform regular and scheduled contacts with previous customers and report the performance to the sales manager
• Take test drives with customers according to management’s guidelines for personal safety
• Present to management all offers made by customers to purchase a vehicle
• Prepare and process the required paperwork to finalize the vehicle sale
• Deliver vehicles to customers and process the trade-in as requested by management
• Develop a long term outside prospecting plan and spend time daily generating new clients
• Work to improve personal selling skills
• Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
• Enforce safety precautions specific to work area
• Other duties as assigned by manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED