Sales Associate

Boot Barn•Edinburg, TX
•Onsite

About The Position

Sales Partners engage with customers and create an exceptional in-store experience while embodying Boot Barn’s Mission, Vision and Values. They demonstrate selling and service expertise, product knowledge, visual merchandising presentation skills, and point-of-sale proficiency. Boot Barn emphasizes community, collaboration, belonging, and mutual support, and describes its employees as Partners. Its vision is to offer everyone a piece of the American spirit, one handshake at a time. This position is open year-round to address fluctuations in hiring needs. Applications are reviewed regularly, but there is no specific hiring timeline; selected candidates will be contacted as positions become available throughout the year. The role supports customer service and sales, store presentation, merchandise processing and replenishment, and accurate sales transactions. It requires availability for a variety of shifts, including nights, weekends, and holidays, with extended hours when necessary. The work involves standing, walking, and squatting for more than half of a shift and lifting, moving, and carrying up to 40 pounds. The work environment is described as clean, orderly, properly lighted and ventilated, with moderate noise levels. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts to meet business needs, including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write to accurately complete documentation and reports.
  • Ability to see, hear, and speak to communicate with Partners and customers.
  • Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, and type, and to reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
  • Develop expertise in product categories and communicate product features and benefits to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollars per transaction, item add-ons, and customer information capture rates.
  • Stay informed about current merchandise promotions and advertisements.
  • Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
  • Assist with processing merchandise and monitor and replenish floor stock.
  • Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at point-of-sale registers.
  • Partner with the store leadership team to develop skills and improve performance metrics.
  • Follow applicable local, federal, and state laws, as well as Company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate high-quality work, attendance, and appearance.

Benefits

  • Competitive hourly rate plus selling incentives (SPIFFS) and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with generous company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level; the company is opening 50+ new stores each year.
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