PT Sales Associate

Lovesac Company•Albuquerque, NM

1d•Onsite

About The Position

Lovesac is hiring a Sales Associate to connect with customers, help them choose furniture that fits their lifestyle and space, and deliver a strong customer experience. The role involves actively selling Lovesac products, maintaining and following up on a personal quote pipeline, building customer relationships, educating customers about products, and closing sales while working toward sales goals and KPIs. Sales Associates also contribute to an inclusive and positive team culture and support daily store operations, including opening and closing, inventory, visual standards, promotions, safety, and store policies. The position requires regular work during busy selling periods, including weekends, holidays, and nights. Associates may be eligible for up to 26 hours of paid time off during the fiscal calendar year and receive 1.5 times their regular rate for hours worked over 40 in a workweek and for hours worked on specified holidays, subject to applicable terms and policies.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build genuine customer connections that encourage loyalty, repeat business, and brand advocacy.
Guide customers through the sales journey by identifying their needs, providing service, and building lasting relationships.
Demonstrate product knowledge, deliver brand tours and product education, and close sales.
Work toward and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
Contribute to an inclusive, respectful environment for customers and teammates.
Remain accountable, flexible, open to feedback, and committed to learning and growth.
Support store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and company policies while helping maintain a positive team environment and protect the business.
Take on additional priorities and special projects as needed.
Travel, as required by the Company, to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a workweek
In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
Pay at 1.5 times the regular rate for hours worked on specified holidays