Inside Sales Associate PT -Cosmoprof

Sally Beauty Holdings•Niagara Falls, NY

About The Position

The Sales Associate at Cosmoprof focuses on creating a memorable shopping experience and helping customers with their beauty needs, including hair color, cosmetics, skin care, and nails. Cosmoprof provides product knowledge and training, while the associate brings a passion for beauty and a personable approach. The role involves building customer relationships, recommending products, sharing promotions, supporting loyalty-program enrollment, completing transactions, maintaining the store environment, and communicating inventory issues. Scheduling options and hours vary to accommodate different needs.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Able to apply knowledge gained from product training to support customer service.
  • Able to read and explain product labels.

Nice To Haves

  • At least 1 year of retail sales or customer service experience is preferred.

Responsibilities

  • Build customer relationships and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Cosmoprof Culture Values.
  • Apply product knowledge training to support customer service.
  • Read and explain product labels.
  • Follow directions and perform other duties as assigned by the Manager.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, vision, 401(k), vacation, sick leave, and holiday time depending on average hours worked.
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