Sales Associate
About The Position
At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way. As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day. We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.
Requirements
- Demonstrated guest/customer service excellence focus
- Experience working with computer-based point of sale systems and handling cash an asset
- 2 years of customer service experience required
- Smart Serve Certification
- WSET or other wine courses an asset
- Working knowledge of Windows application including Word, Excel and Outlook
- Flexibility to work days, evenings, weekends and holidays
- Ability to consistently lift 40lbs on a regular basis
- Ability to stand for more than 6 hours
Nice To Haves
- Experience working with computer-based point of sale systems and handling cash an asset
- WSET or other wine courses an asset
Responsibilities
- Ensuring total customer satisfaction and outstanding customer service is provided to every customer
- Assist customers with their purchases and provides them with product information when required
- Assists with product shipments and merchandising, including light cleaning of shelves and display units
- Handle cash and accurately balance the till
- Complies with Health and Safety rules & Security within the workplace
- Team player who contributes equally to the team's efforts.
Benefits
- Competitive hourly rate with annual increases, starting at $17.60/hour
- Monthly wine allotment
- Best-in-class wine education and development
- Employee discount on products
- Employee Assistance Program & Employee Wellness Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
