Sales Associate
About The Position
Join a team where your work directly improves the customer experience and drives meaningful results. At Goodmans, we’re looking for a proactive, solutions-oriented Sales Associate to support our Service Department—someone who thrives on problem-solving, collaboration, and delivering exceptional outcomes. In this role, you’ll guide service-related projects from opportunity through completion, ensuring a seamless experience for our clients. You’ll work closely with internal teams and external partners to coordinate repairs, resolve issues, and keep projects moving efficiently. We believe great results come from thoughtful, structured problem-solving. You’ll use a continuous improvement mindset to: Identify inefficiencies and reduce wasted effort Track and resolve issues using a Plan–Do–Check–Act approach Share insights and ideas that improve speed, quality, and teamwork At Goodmans, how we work matters just as much as what we do: People First – We prioritize the well-being of our team Connectedness – We care about our community and environment Foresight – We’re always thinking ahead Improvement – We continuously look for better ways to work Transparency – We communicate openly and honestly This role is primarily office-based and includes computer work, collaboration with team members, and attention to detail across multiple projects. We offer competitive pay and benefits, and we’re proud to be recognized year after year as a Best Place to Work. You’ll join a team that values your growth, your ideas, and your contributions.
Requirements
- 3+ years of experience in a similar role
- Strong knowledge of contract furniture products and specifications
- Excellent communication and customer service skills
- A detail-oriented, organized, and solution-focused mindset
- Ability to manage multiple priorities and meet deadlines
- Accountability and follow-through
- Initiative and a positive attitude
- Problem-solving and critical thinking
- Team collaboration and professionalism
- Commitment to quality and continuous improvement
Responsibilities
- Acting as a key point of coordination for service projects from start to finish
- Preparing accurate quotes, proposals, and pricing while supporting negotiations
- Managing change orders, punch lists, product returns, and credit memos
- Communicating project updates clearly with clients and internal teams
- Delivering timely, high-quality responses that exceed customer expectations
- Helping us win and retain customers through strong service and smart solutions
- Reducing project issues and punch list items
- Contributing to consistent, efficient processes
- Building strong, respectful relationships across teams
Benefits
- competitive pay and benefits
- Best Place to Work
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
