Sales Associate, Temporary Part-Time - South Coast Plaza

Reformation•Costa Mesa, CA

1d•Onsite

About The Position

Reformation is a mission-driven company focused on bringing sustainable fashion to everyone. Founded in 2009, the brand has been recognized for its commitment to sustainability, receiving awards and mentions in publications like Fast Company and TIME. Reformation operates over 50 stores globally and has its own sustainable factory in Los Angeles, innovating in categories such as accessories, swimwear, and sleepwear. The company emphasizes an inclusive culture that fosters innovation, growth, and belonging among its employees. This role is for a temporary, part-time Sales Associate at the South Coast Plaza location.

Requirements

Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast-paced setting.
Strong interpersonal skills and the ability to interact effectively with diverse personalities.
Driven approach to take on new challenges with the self-motivation for your work and career.

Responsibilities

Consistently meet and exceed sales goals.
Assist in clientele generation through customer engagement.
Contribute to an in-store experience for customers that both surprises and delights them.
Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
Understand the need for consistent inventory accuracy and controls in store.
Contribute to Loss Prevention in all areas of the business.
Uphold time and attendance policy.
Ensure the selling floor reflects the brand and concept standards at all times.
Share your deep knowledge about our product with genuine enthusiasm.
Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
Help ensure that the store environment is inspiring and our product is easily accessible.
Understand the core values and culture of Reformation and reflect these in all efforts.
Maintain and uphold a professional, healthy, and productive work environment.