About The Position

As a Sales Associate at America's Best, you’ll help deliver an exceptional customer experience while supporting store operations and sales goals. You will assist customers in selecting eyewear that fits their lifestyle, prescription, and budget; dispense eyeglasses and contact lenses and provide lens training as permitted by state law; and educate customers about eyewear and contact lens care. The role also involves maintaining accurate customer and patient records, communicating order status, answering phone calls, maintaining a clean and organized store that meets visual merchandising standards, and supporting inventory control and loss prevention procedures. Other duties may be assigned. America's Best stores are closed every Sunday.

Requirements

  • Fluent in reading and speaking both English and Spanish.
  • Skilled at multitasking and handling a fast-paced work environment.
  • High school diploma or equivalent required.

Nice To Haves

  • At least 1 year of retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service while supporting store sales goals.
  • Help customers select eyewear based on lifestyle, prescription, and budget.
  • Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
  • Educate customers on eyewear and contact lens care.
  • Maintain accurate customer and patient records.
  • Communicate order status and answer incoming phone calls.
  • Keep the store clean, organized, and visually merchandised to brand standards.
  • Support inventory control and loss prevention procedures.
  • Perform other duties as assigned.

Benefits

  • 401(k) retirement savings with company match.
  • Stock purchase plan.
  • Paid sick time.
  • Parental leave.
  • Employee eyewear discount.
  • College scholarship program.
  • Training programs.
  • Access to educational courses.
  • Internal promotions and career advancement opportunities.
  • Competitive pay and bonus opportunities.
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