FT Sales Associate, Hackensack, New Jersey

SMCP NORTH AMERICA (US, CANADA)•Hackensack, NJ

12h•Onsite

About The Position

SMCP is seeking a Full-Time Sales Associate for its Hackensack, New Jersey location. As a Sales Associate, you will be responsible for delivering an exceptional client experience, building customer relationships, and providing personalized styling. You will also contribute to daily store operations, including visual merchandising and stock replenishment. This role requires a passion for fashion, strong communication skills, and the ability to work in a fast-paced retail environment. SMCP, representing the brands Sandro and Maje, is committed to accessible luxury, sustainability, and growth, offering a dynamic and inclusive culture.

Requirements

1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Passionate about styling, fashion, and delivering an exceptional client experience.
A strong communicator—friendly, engaging, and skilled at building relationships.
A team player with a positive, solution-oriented mindset.
Adaptable and flexible to thrive in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media savvy

Responsibilities

Create a welcoming, elevated shopping experience with expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book, fostering long-term relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share insights on collections, craftsmanship, and brand heritage.
Guide clients through their shopping journey, ensuring a meaningful brand connection.
Support daily operations, including visual merchandising and floor maintenance.
Ensure stock is replenished and the store remains organized and inviting.
Drive sales, achieve personal and team goals, and support a thriving workplace culture.
Work closely with the team to create a motivating, results-oriented environment.
Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
Provide solutions that enhance the overall client experience.