Full Time - Sales Associate - Building Materials - Opening
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You will work in a department selected according to hiring needs and your skillsets, such as Building Materials, Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role involves assisting customers throughout their shopping experience, organizing and replenishing merchandise, and preparing products to meet customer needs. Department duties may include tasks such as mixing paint, cutting pipe, wood, drywall, or blinds. Associates may also cross-train in other areas of the store. The role may involve working indoors and outdoors in varying weather and climate conditions, as well as exposure to noise and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required. Associates must follow lifting guidelines, use team lifts when appropriate, and use powered equipment only with proper training or assistance from a trained coworker.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
- Follow lifting guidelines, including a 75-pound limit for single lifts; use team lifts when appropriate.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish shelves by identifying empty areas and down stocking merchandise.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Perform other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
