Full Time - Sales Associate - Building Materials - Opening

Lowe's Home Centers•Columbia, SC

6d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome and assist shoppers, answer questions, help them select and handle merchandise, and occasionally load products. You also organize and replenish merchandise, process orders and deliveries, and prepare products for customers. Department assignment depends on hiring needs and skillsets and may include Building Materials or other store departments. Associates may cross-train in other areas to support customer service. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors in varied weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Lifting methods vary; single lifts are limited to 75 pounds, and powered equipment must be used with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, which limit single lifts to 75 pounds; use team lifts starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background.

Responsibilities

Welcome customers and provide friendly, professional customer service.
Answer customer questions and help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as cutting and bundling wood, cutting drywall, or cutting and threading pipe.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Perform other duties as assigned.