Sales Associate

Raymour and Flanigan•North Haven, CT

About The Position

At Raymour & Flanigan, the Sales Associate (referred to in the posting as a Sales Consultant) helps customers find furniture for their homes through consultative selling, customer engagement, and needs assessment. The role involves creating a personalized buying experience that supports customer satisfaction and sales conversion. The associate builds business by developing relationships with new and existing customers, prospecting for clients, generating leads, and maintaining relationships. They identify opportunities for upselling and cross-selling while enhancing the customer experience, and work toward goals in a fast-paced, team-oriented environment. The stated annual earning range is $65,000–$100,000, with a performance-based sign-on bonus of $5,000. The employer requires U.S. work authorization and does not offer visa sponsorship. The workplace is described as drug- and smoke-free, and the company states its commitment to an inclusive, discrimination-free workplace.

Requirements

Passion for customer service and creating a positive customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers through retail, hospitality, service, sales, or other people-focused work; sales experience is not required.
Confidence guiding decisions, closing sales, navigating conversations, and overcoming objections respectfully.
Interest or experience in building customer relationships that encourage repeat business.
Comfort working toward goals, including sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Sales experience.
Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

Help customers find suitable furniture for their homes through consultative selling and needs assessment.
Create a personalized buying experience that supports customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting, lead generation, and ongoing relationship management.
Identify opportunities for upselling and cross-selling in ways that enhance the customer experience.
Guide customer decisions, close sales, navigate conversations, and address objections respectfully.
Work toward sales goals, quotas, KPIs, or other performance metrics.