Sales Associate- Laderach

Battersea Academy for Skills & Employment

19d•Onsite

About The Position

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

Requirements

Love interacting with customers.
Hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
Positive can-do attitude, facing all situations in the store.
Ability to work independently as well as in a team.
Excellent written and verbal communication in English (another language is a plus but not necessary).
Exceptional awareness of quality and hygiene.
Love chocolate and are passionate about fine food.

Nice To Haves

Another language is a plus but not necessary.

Responsibilities

Provide the highest level of customer service and engagement.
Develop a thorough knowledge of products in store.
Achieve and exceed individual and store sales targets by using effective selling skills; focusing on upselling, UPT, ATV and productivity.
Maintain merchandising standards in accordance with brand guidelines.
Follow all operational procedures in the store and in the stock room.