Sales Associate

Knitwell Group•Clarks Summit, PA

1d•Onsite

About The Position

Talbots is an omni-channel specialty retailer of women's clothing, shoes, and accessories, known for modern classic style, quality craftsmanship, and gracious service. The Sales Associate helps deliver the Talbots customer experience by promoting products, building customer relationships, and supporting store business and operations. This is a regular, part-time position at the Clark Summit, Pennsylvania store, with an open availability of 15 to 20 hours per week and scheduling flexibility based on business needs, including evenings, weekends, and holidays.

Requirements

Demonstrate selling competence, styling expertise, and a love of fashion.
Be driven to create, build, and cultivate relationships.
Show ambition and passion for achieving individual and team goals and thrive in a team environment.
Demonstrate excellent verbal communication skills and a high level of integrity.
Have the technological competency to navigate a computer, iPad, or handheld system.
Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
Work cooperatively in a diverse work environment.
Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Have open availability for 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and style.
Use product knowledge and fashion expertise to create outfits and recommend items suited to customers' needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.