PT Sales Associate

LOVESAC COMPANY•Boise, ID
•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at its Boise Towne Square location in Boise, Idaho. The role focuses on connecting with customers, selling adaptable furniture, and helping customers find products suited to their lifestyles and spaces. Associates are expected to deliver an engaging, customer-first experience, build lasting relationships, and represent the Lovesac brand with integrity. The Sales Associate supports the full customer journey, from discovering customer needs and demonstrating products to following up on quotes and closing sales. The position also contributes to daily store operations, including opening and closing, inventory, visual standards, and promotions. Associates use store technology and CRM systems to support sales and customer outreach, and help maintain a safe, inclusive, and welcoming environment. This position requires regular work during high-traffic selling periods, including nights, weekends, and holidays. It involves standing and walking for up to eight hours per shift, assembling furniture on the sales floor, and moving furniture weighing up to 75 pounds. Travel to local stores, vendors, or occasional meetings may be required.

Requirements

  • Must be at least 18 years of age.
  • At least one year of experience in retail or customer service.
  • Must regularly be available to work during high-traffic and peak selling periods, including nights, weekends, and holidays.
  • Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Ability to travel as required to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Excellent judgment, integrity, and trustworthiness when managing financial transactions, sensitive business and customer data, privacy, and the safety of people and property.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to eight hours per shift.
  • Ability to move objects, including medium-to-large furniture items weighing up to 75 pounds, between positions and heights.
  • Ability to assemble furniture while working on the selling floor.
  • Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers enthusiastically, follow the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive sales conversion.
  • Build customer connections that encourage loyalty, repeat business, and brand advocacy.
  • Manage the customer journey from identifying needs through product education, service, and closing sales.
  • Demonstrate product knowledge and deliver engaging brand tours and product education.
  • Meet and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
  • Contribute to an inclusive, respectful environment for customers and teammates.
  • Accept feedback and demonstrate accountability, flexibility, and a willingness to learn.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Follow brand standards, safety requirements, and company policies, and take on additional priorities and special projects as needed.
  • Use technology and CRM systems to assist customers, demonstrate products, and support future customer outreach.

Benefits

  • Performance-based quarterly bonus
  • Competitive hourly wage
  • 401(k) with company match
  • Legal and identity theft plans
  • Paid time off and holiday pay
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon employee discounts
  • Employee Assistance Program (EAP)
  • Access to discounted health benefits
  • Wellness and gym discounts
  • Up to 26 hours of paid time off within the fiscal calendar year
  • Pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
  • Pay at 1.5 times the regular rate for hours worked on specified holidays
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