PT Sales Associate

LOVESAC COMPANY•Lansing, MI

6d•$15 - $17•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate at its Eastwood Towne Center location in Lansing, Michigan. The role focuses on connecting with customers, selling Lovesac products, and helping customers choose furniture that fits their lifestyles and spaces. Associates create an engaging, customer-first experience, build lasting client relationships, and represent the Lovesac brand with integrity. The position also supports daily store operations, including opening and closing, inventory, visual standards, promotions, and the use of store systems and data. Associates contribute to an inclusive team environment, follow brand and safety standards, and may take on additional priorities or special projects. The role requires working during busy and peak selling periods, including nights, weekends, and holidays, and may require travel to local stores, third-party vendors, or occasional meetings. The position pays $15.10–$16.80 per hour, with a travel expectation of up to 25%. Associates may earn a performance-based quarterly bonus and may be eligible for benefits and paid time off subject to company policies and plan documents.

Requirements

Must be at least 18 years old.
At least one year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems.
Ability to travel as required by the company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when managing financial transactions, sensitive business and customer data, privacy, and the safety of people and property.
Effective communication skills and the ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to eight hours per shift.
Ability to move objects, including medium-to-large furniture items weighing up to 75 pounds, from lower to higher positions or horizontally between positions.
Ability to assemble furniture while working on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up with customers to drive conversion.
Build customer connections that support loyalty, repeat business, and brand advocacy.
Guide customers through the sales journey by identifying their needs, providing service, and building lasting relationships.
Demonstrate product knowledge, provide brand tours and product education, and close sales.
Work toward and exceed sales goals and key performance indicators through disciplined execution and sound decision-making.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable and flexible, learn from feedback, and build relationships that strengthen brand awareness.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and company policies while helping maintain a positive team environment and protect the business.
Take on additional priorities and special projects as needed.
Demonstrate and assemble furniture on the selling floor, including moving furniture as required.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time Sales Associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays