Sales Associate

Knitwell Group•Albuquerque, NM

7d•Onsite

About The Position

The Sales Associate provides exceptional and meaningful customer service, promotes Talbots products, and builds relationships with customers and the brand. The role supports store business and the management team, uses product knowledge and fashion expertise to create outfits and recommend items, and works toward individual and store sales and service goals. Associates participate in learning and coaching opportunities and complete assigned operational projects. This is a regular part-time position with an expected availability of 15 to 20 hours per week.

Requirements

Demonstrate selling competence, styling expertise, and a love of fashion.
Be driven to create, build, and cultivate relationships.
Have ambition and passion for achieving individual and team goals, and thrive in a team environment.
Demonstrate excellent verbal communication skills and a high level of integrity.
Have the technological competency to navigate a computer, iPad, or handheld system.
Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
Be able to work cooperatively in a diverse work environment.
Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Have open availability for 15 to 20 hours per week, including flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Take an active role in assisting the management team to build store business.
Use service enhancers, including Concierge, to build strong relationships.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and suggest items suited to customers' needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.