Sales Associate

Petco • Palm Springs, CA

1d • Onsite

About The Position

As a Sales Associate at Petco, you are at the heart of the Pet Care Center experience. You help pet parents find suitable products and solutions for their pets while creating a welcoming, safe, and engaging environment. The role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment.

The position is performed in a Pet Care Center retail environment and involves active engagement on the sales floor. Associates provide customer assistance and cashiering, help care for animals according to Petco policies and standards, and support store operations, merchandising, and inventory. The role requires flexible availability during Pet Care Center operating hours, including evenings, weekends, and holidays.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support operating hours, including evenings, weekends, and holidays.
• Previous retail or customer service experience preferred but not required.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and provide friendly, helpful, solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Collaborate with and support teammates.
• Help maintain a clean, safe, welcoming, organized, and visually appealing store and sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Educate customers on products, services, and promotions, and support store sales and service goals.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional setups, and daily operational routines.
• Follow company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Benefits

• The posting directs applicants to Petco Total Rewards information, including health and financial benefits, 401K, incentives, and PTO.
• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed