Sales Associate - (Perry HWY Tim Horton's) - Erie, PA
About The Position
As a Sales Associate, you’ll deliver outstanding customer experiences while maintaining a clean, safe, and welcoming store environment and supporting sales and profitability goals. The role involves serving customers, preparing food and beverages, handling transactions, supporting store operations, and maintaining merchandise and facilities. Overnight Sales Associates receive a $1.50 shift differential for hours worked from 11:00 PM to 7:00 AM. The position is with Reid Group and is at-will. The listed duties and requirements are not exhaustive; management may revise duties and schedules or adjust physical work locations according to operational needs.
Requirements
- High school diploma or equivalent preferred.
- Preferred age of 18 years or older.
- Previous experience preferred.
- Valid driver’s license preferred.
- Proficient in basic math for cash transactions, shift reports, and vendor check-ins.
- Ability to clearly assess and validate customer identification.
- Ability to understand operating instructions for lottery, point-of-sale systems, and other equipment.
- Tolerance of exposure to gasoline fumes and cleaning products.
Nice To Haves
- High school diploma or equivalent.
- Age 18 years or older.
- Previous experience.
- Valid driver’s license.
Responsibilities
- Provide prompt, friendly, and courteous customer service.
- Prepare fresh food and made-to-order items according to company recipes and standards.
- Promote My Crosby’s Rewards and help customers enroll and use offers.
- Suggest additional items at checkout.
- Communicate effectively with team members and leadership, and demonstrate the company values of Honesty, Trust, Customer Focus, Teamwork, and Accountability.
- Follow company policies, procedures, and food safety standards; stay current on company operations and expectations.
- Work scheduled shifts and follow dress code guidelines.
- Report issues related to sales, pricing, or store operations; handle customer concerns professionally and escalate them when needed.
- Accurately process transactions and refunds, balance and report register activity at the end of each shift, report cash discrepancies over $5.00, and follow cash-handling procedures.
- Monitor inventory and help prevent loss; follow cash-control and store-security procedures; notify management about deliveries and suspicious activity; protect company assets.
- Keep shelves, coolers, and displays stocked and organized, ensure items are properly priced, and prepare and maintain coffee, fountain drinks, and other high-demand items.
- Maintain a clean and safe store environment inside and out, including floors, restrooms, food areas, equipment, parking lots, sidewalks, and fueling areas.
- Identify and address safety hazards and promptly report maintenance issues.
Benefits
- Career growth opportunities and a career path from Sales Associate to Shift Leader, Assistant Team Leader, and Team Leader.
- A culture of teamwork and support.
- Opportunity to contribute to a local brand that supports its community.
- Company discounts.
- Significant fuel discounts.
- Paid time off.
- 401(k).
- Referral bonus of $250 plus a free pizza.
- Company-paid Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
