Sales Associate, Oxford Exchange

Knitwell Group•Oxford, AL
•Onsite

About The Position

The Lane Bryant Associate creates a hospitable store environment through customer engagement that contributes to the achievement of company goals. The role represents the brand through fashion and product knowledge, delivers a warm and welcoming customer experience, and seamlessly integrates the OMNI experience. In sales and service, the Associate identifies customers’ needs and wants through intentional conversation, uses company resources to build enduring customer relationships, and shares current products, fit information, and fashion trends to help customers choose outfits and feel inspired. In operations, the Associate supports operational needs, prioritizes tasks around customers and the business, protects company assets, maintains a safe work environment, and follows company policies and applicable employment laws. This is a regular part-time position at the Oxford Exchange Lane Bryant store in Oxford, Alabama. The work includes frequent movement of store fixtures and merchandise, occasional handling of heavier items with assistance as available, and frequent retrieval of merchandise from above shoulder level, sometimes using a ladder up to 12 feet.

Requirements

  • Strong written and verbal communication skills.
  • Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
  • Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move items weighing up to 50 pounds in all directions, with assistance as available.
  • Frequently retrieve merchandise stored or displayed above shoulder level, which may involve climbing a ladder up to 12 feet.
  • Occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

  • Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

  • Create a warm, welcoming store environment through customer engagement.
  • Identify customer needs and wants through intentional conversation.
  • Use company resources to reinforce the brand experience and build strong, lasting customer relationships.
  • Share current products, fit information, and fashion trends to help customers choose outfits, feel inspired, and build trust.
  • Support operational areas as needed.
  • Plan and prioritize tasks and responsibilities to meet customer and business needs.
  • Protect company assets and maintain a safe work environment.
  • Follow company policies and procedures and local, state, and federal employment laws.

Benefits

  • 401(k) plan
  • Merchandise discounts and eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company's brands
  • Community impact through philanthropic partnerships
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