Sales Associate-Well Suited Desert Village F/T
About The Position
Well Suited, located at Desert Ridge at Pinnacle Peak in North Scottsdale, is seeking a Full Time Sales Associate. The Sales Associate is the face of Well Suited on the sales floor, responsible for delivering an elevated, personalized shopping experience for customers seeking quality pre-owned menswear. This role combines customer service, product knowledge of men's fashion and brands, and merchandising to maintain a curated and organized sales floor. The Sales Associate also supports front-end operations, including point-of-sale transactions and consignor/customer interactions, in a fast-paced consignment retail environment.
Requirements
- Strong interpersonal and communication skills; genuine enthusiasm for customer service and men's fashion.
- Ability to work efficiently in a fast-paced, ever-changing retail environment with rotating inventory.
- Attention to detail in pricing, tagging, and visual presentation.
- Reliability and flexibility, including availability for evenings, weekends, and holidays as business needs require.
- Ability to work collaboratively as part of a store team and follow direction from store leadership.
- Basic proficiency with point-of-sale and inventory technology, or the ability to learn quickly.
- High school diploma or equivalent preferred.
- Prior retail, sales, or customer service experience preferred.
- Basic math and cash-handling proficiency; comfort learning POS and inventory systems.
Nice To Haves
- Experience in menswear, fashion retail, or luxury/consignment resale is a plus.
Responsibilities
- Greet and engage every customer with warm, knowledgeable service; help customers find items, build outfits, and make informed purchase decisions.
- Maintain working knowledge of current menswear trends, fit and sizing, and the designer/luxury brands carried in-store to guide customers and answer product questions.
- Process sales, returns, and exchanges accurately through the point-of-sale (POS) system; handle cash, credit, and consignor payout transactions according to company procedure.
- Receive, inspect, price-tag, and steam/prep incoming consigned merchandise for the sales floor per brand pricing and quality standards.
- Maintain visual merchandising standards — sizing, folding, floor sets, and window/display presentation — consistent with Well Suited brand guidelines.
- Perform regular stock rotation and 30-day markdown processing to keep the sales floor fresh and on-brand.
- Support consignor check-in and customer inquiries regarding consignment terms, item status, and store policies; refer detailed questions to the Store Manager or Intake team as needed.
- Maintain a clean, organized, and safe sales floor, fitting rooms, and back-of-house area.
- Assist with loss prevention by monitoring the sales floor and following company shrink-prevention procedures.
- Support store opening/closing procedures, including cash drawer counts and securing merchandise.
- Participate in team meetings, training, and store events as scheduled.
- Perform other duties as assigned to support store operations and sales goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
