Sales Associate

Caivan Development Corporation • Ottawa, ON

1d • CA$0 - CA$65,000 • Onsite

About The Position

Are you passionate about delivering an exceptional customer experience and supporting a dynamic Sales Team? Join us as a Sales Associate and play a key role in guiding homebuyers through their purchase journey with professionalism and precision. As a Sales Associate, you’ll work closely with our Sales Consultants to ensure every customer interaction is seamless, informed, and positive. This role blends top-notch customer service, administrative accuracy, and sales process support to create an outstanding homebuying experience.

Requirements

• A passion & enthusiasm for providing outstanding Customer Service
• A minimum of 2+ years of experience delivering exceptional client service in a customer-facing, in-person role
• Valid Driver’s License and access to a reliable vehicle
• Proficiency with Microsoft Office Suite

Nice To Haves

• Post-Secondary Education in Sales, Marketing, or a related field is considered an asset
• Customer Service Excellence - You genuinely enjoy helping people. Every customer who walks through the door feels welcomed, heard, and excited to begin their homebuying journey.
• Communication That Connects - Whether you're answering questions in person, over the phone, or by email, you communicate with confidence, professionalism, and warmth.
• Organization & Attention to Detail - You thrive on keeping deals, documents, and timelines organized because you know the little details make a big difference.
• Time Management - You can juggle multiple customers, competing priorities, and changing deadlines without breaking a sweat (or missing a follow-up).
• Growth Mindset - You're eager to learn, embrace feedback, and continuously grow your knowledge of Sales Operations & the homebuilding industry.
• Bilingual (English & French) - An asset that helps us create an even better experience for more of our customers

Responsibilities

• Welcome customers and create an exceptional first impression by providing a warm, hospitality-driven experience
• Promptly responding to inquiries (via phone, email, and in person)
• Guide customers through the homebuying process, clearly explaining the details of The Agreement of Purchase and Sale (APS), homebuying timelines & key dates, and documentation requirements
• Prepare, review, and coordinate deal packages, APS signing, deposits, and legal documentation
• Maintain accurate CRM, track deal progress, and proactively identify potential issues
• Collaborate with legal, mortgage, and internal Teams to ensure a smooth deal flow and customer journey
• Assist in launching Sales Campaigns and manage lead generation efforts
• Support Sales campaigns, Lead generation, and stay current on incentives, site plans, inventory, and pricing
• Open, close, and maintain the Sales Floor each day, conduct safety checks, maintain tour-ready displays, restock customer‑facing areas and ensure the space is pristine for visitors
• Maintain refreshment area
• Prepare and serve beverages & light refreshments for every visitor, creating a warm, hospitality‑driven experience

Benefits

• Industry Leading Wages
• Paid Operations Shutdown (in addition to Paid Vacation Days, subject to operational requirements)
• Complimentary Daily Lunch Program
• Company-Paid Health & Dental Coverage
• Coordinating Benefits
• Life Insurance where applicable
• Group Benefits & Perks (including Goodlife & Bell Mobile)
• Use of ADP (HR Portal) – easily access your employee information, paystubs & schedule time off
• Bi-Weekly Payments directly to your bank account

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree