Sales Associate

Club Pilates • Allen, TX

13d • Onsite

About The Position

The Sales Representative supports the General Manager in with studio sales, including scheduling new members for Intro classes. This role also helps with customer appreciation, retention, and administrative support.

Requirements

• Exceptional customer service skills.
• Proficient at Club Ready software.
• Confident in generating personal sales.
• Fluent in English with excellent communication and strong interpersonal skills in person, on the telephone, and via email.
• Ability to excel in a fast-changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients, and the general public.
• Proficiency with computers and Studio software.
• High School Diploma or equivalent.
• Retail/service sales or fitness sales experience.

Responsibilities

• Provide outstanding support to both new and existing members in every interaction, whether face-to-face, by phone, text, or email.
• Use Club Ready software to troubleshoot client account inquiries, identify possible sales opportunities, and generate attendance and sales reports.
• Conduct tours of the studio to potential members, establishing a relationship and understanding their needs and wants.
• Contact prospects/leads to schedule Pilates classes and enroll them in a membership.
• Perform Membership sales and Membership appreciation/retention activities and events.
• Work cooperatively to meet individual and studio Monthly Sales goals.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures relating to customers.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Participate in networking/community events and studio promotions.
• Maintain a positive, welcoming, and friendly atmosphere in the studio.
• Maintain honesty and integrity in all professional interactions.
• May be assigned additional duties as needed to support studio operations.

Benefits

• Commission paid on personal sales

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED