Sales Associate - Northland Volkswagen

AutoCanada Inc.•Calgary, AB

1d•CA$90,000 - CA$170,000•Onsite

About The Position

Northland Volkswagen is seeking a Sales Associate to join their team. As an Automotive Sales Consultant, you will interact with customers online, over the phone, and in person to guide them through the vehicle purchase process. Through exceptional customer service, product knowledge, and relationship-building skills, you will help customers find the right vehicle while creating an outstanding buying experience. We're looking for individuals who are driven, coachable, team-oriented, and committed to delivering results. Whether you're an experienced automotive salesperson looking for your next opportunity or a motivated sales professional eager to grow within the automotive industry, you'll find the tools and support needed to build a successful career at Northland Volkswagen.

Requirements

Minimum 1 year of automotive sales experience preferred
Excellent verbal and written communication skills with the ability to build relationships and communicate professionally with customers through phone, email, text, and in person
Competitive spirit, strong work ethic, and a results-driven mindset with the ability to consistently achieve sales objectives
Self-motivated, outgoing, and resilient, with strong prospecting and follow-up skills
Ability to work in a fast-paced, customer-focused dealership environment
Open availability to work days, evenings, weekends, and some holidays, with the flexibility to support customers through the completion of their purchase journey
Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
Possession of authorized documentation required to gain employment in Canada
Valid provincial driver's license with an acceptable driver's abstract
Must successfully complete a pre-employment background check and motor vehicle record (MVR) screening
Ability to meet the physical requirements of the position, including standing, sitting, walking, bending, crouching, reaching, and lifting as required

Responsibilities

Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’
Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms
Maintain an up-to-date customer database to drive current and future automotive sales for the dealership
Present used and new cars through test drives, demonstrations, and dealership walk-throughs
Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction
Stay current on required dealer group and manufacturer training
Other duties as assigned by store leadership