Sales Associate, Boston

Richemont•Boston, MA

About The Position

Van Cleef & Arpels is seeking a Sales Associate to work in its Boston boutique. Reporting to the Boutique Director, the Sales Associate will achieve sales goals, balance daily business with High Jewelry sales, and develop a network of loyal clients. The role involves providing exceptional service, building long-lasting client relationships in a fast-paced luxury environment, generating new business, and supporting boutique presentation and client relationship management activities. The position is commission eligible, with an hourly salary of $24.04. Salary may be negotiated based on skills and prior work experience. Applicants must have valid work authorization for employment in the USA. The role offers training on the Maison’s history, know-how, and creations, as well as employee career development opportunities.

Requirements

  • Strong ability to develop long-lasting client relationships in a fast-paced luxury environment.
  • Natural curiosity about people and an inherent need to provide excellent service.
  • Effective in-person and written communication skills.
  • Valid work authorization for employment in the USA.

Nice To Haves

  • A bachelor’s degree or jewelry certification with 7 years of experience is preferred.

Responsibilities

  • Achieve sales goals by providing exceptional service.
  • Attend social functions within the community to generate new business.
  • Invite current and prospective clients to in-boutique events and reach out using curated clienteling tools.
  • Oversee CRM initiatives, including client data capture and accuracy, communications about novelties and events, gifting campaigns, and clientele reporting.
  • Assist with display setup each morning and display breakdown in the evening, and maintain the aesthetic quality of the boutique.
  • Travel as required.

Benefits

  • Medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Life insurance and disability benefits.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness reimbursement benefit.
  • Access to the employee assistance program.
  • Volunteer days off.
  • Training on the Maison’s history, know-how, and creations.
  • Employee career development opportunities.
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