Sales Associate

KnitWell Group • Lyndhurst, OH

1d • Onsite

About The Position

Talbots is hiring a part-time Sales Associate to provide customer service and sales support in its store. The role calls for fashion and styling knowledge, strong relationship-building skills, and the ability to contribute to individual and team goals in a fast-paced retail environment. Associates help customers find products and create outfits, support store operations and management, and take part in learning and coaching opportunities. The position requires availability for 15 to 20 hours per week, including evenings, weekends, and holidays, as business needs require.

Requirements

• Demonstrated selling competence and styling expertise, with a love of fashion.
• Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency to use a computer, iPad, or handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
• Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide an exceptional customer service experience that promotes products and builds relationships with the brand.
• Assist the management team in building store business.
• Use service enhancers, including Concierge, to build strong customer relationships.
• Serve multiple customers and manage simultaneous tasks or projects.
• Stay informed about fashion trends, new arrivals, and product details such as fit, color, and style.
• Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
• Work toward sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Growth opportunities and tools to develop into future roles.
• Incentive opportunities.
• Comprehensive benefits packages for full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed